Returns, Exchanges & Refunds
Shop With Confidence
At Morpho Markets, we want you to love every piece you wear. If something isn’t quite right, we’re here to help make the process simple and stress-free.
Easy Returns
We accept return requests within 7 days of delivery for eligible items.
To qualify for a return:
Items must be unworn, unwashed, and unused
Original tags must remain attached
Products must be returned in their original packaging
Proof of purchase or order confirmation must be provided
Exchanges
Finding the perfect fit matters.
If you need a different size, we offer exchanges for eligible products, subject to stock availability.
Exchanges may also be approved if:
You received the wrong item
The product arrived damaged
The item has a manufacturing defect
Non-Returnable Items
For hygiene and safety reasons, the following products cannot be returned or exchanged:
Sports bras, innerwear, or intimate apparel that have been worn or tried without protective liners
Final Sale or Clearance items
Personalized or customized products
Products returned in used or damaged condition
How To Request A Return
Simply email our support team at:
ecommmorpho@gmail.com
Please include:
Order Number
Product Name
Reason for Return
Photos (if applicable)
Our team will review your request and respond within 2–3 business days.
Refunds
Once the returned item has been received and inspected, approved refunds will be issued to your original payment method.
Estimated refund timeline:
Inspection & Approval: 3–5 Business Days
Bank Processing: 5–10 Business Days
You will receive a confirmation email once your refund has been processed.
Shipping Costs
Original shipping charges are non-refundable.
Return shipping costs may apply unless:
We shipped the wrong item
The product arrived damaged
A verified manufacturing defect exists
Damaged Or Incorrect Orders
If your order arrives damaged or incorrect, please notify us within 48 hours of delivery.
Please provide clear photos of:
The product
The packaging
The shipping label
This helps us resolve the issue as quickly as possible.
Order Cancellations
Orders may be cancelled before shipment for a full refund.
Once an order has been dispatched, it can no longer be cancelled and must follow the return process outlined above.
Fair Use Policy
To protect all customers, Morpho Markets reserves the right to refuse returns or exchanges in cases of excessive returns, misuse of the policy, or suspected fraudulent activity.
Need Help?
Our Customer Care Team is always happy to assist.
Morpho Markets
MORPHO E-COMMERCE SOLUTIONS PRIVATE LIMITED
Office, 3F, New No.156 (Old No.254), Thambu Chetty St, Mannady, George Town, Chennai 600001, Tamil Nadu, India
Phone: +91 8667503799
Email:
suport@morphomarkets.in
ecommmorpho@gmail.com
Our Promise
Thoughtfully designed activewear.
Comfort you can move in.
Support you can trust.